Raine Magazine

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Shopify Innovates Customer Service

Shopify is dedicated to supporting independent businesses and are always actively looking for ways to alleviate the pressure on entrepreneurs and independent businesses. They are continuously updating and supporting businesses through multiple resources in response to the pandemic.

The Shopify Partner ecosystem is made up of third-party commerce experts who help people successfully realize their entrepreneurial vision. They are often entrepreneurs themselves, who build apps and offer services like web design, development, store setup, and marketing strategy.

Shopify experts are offering access to the Shopify App Store and Expert Marketplace where you can find tools that will help you grow your business. Features include but are not limited to designing custom banners, editing product images, or managing shipping options. You can be matched with a trusted freelancer or agency if needed. Categories of helpful services are setting up a loyalty program, sales channel setup and optimization, store setup guidance and configuring shipping settings.

Throughout this time, uncertainty has been a constant for small businesses and entrepreneurs alike. However, an initiative was introduced where business owners have rallied with entrepreneurs around the world adapting to these changing circumstances by creating a discussion board. Shopify Partners highlight offers and strategies available to businesses including "offer gift card set up," "move online France," "store build package," or "app discount" list the instructions in the post for the best way to redeem.